Returns & Exchanges
At Real Techniques, we want you to be completely satisfied with your beauty tools, which is why we offer a 30-day return window for products in their original packaging. If your makeup sponge or brush doesn't meet your expectations, we are here to make it right.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your return is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery.
Pack Your Items
Securely place the unused products in their original boxes and attach the return label to the outside of the package.
Receive Your Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing